GET IN TOUCH

There is a person at this address.

Not a ticket queue, not a bot that asks you to rephrase the question. You write, a person reads it, and you get an answer within 24 hours, Monday to Friday.

Put this in the email and you'll get one reply, not four

• Your order number. it's in your confirmation email. If you can't find it, the name and email address you ordered under is enough.
• What you'd like to happen. a refund, a reship, an address change, or just an answer.
• A photo, if something arrived damaged or wrong.

What we can help with

Orders. Where it is, when it lands, changing the address, cancelling before it ships. Tracking is on the Track Your Order page.

The guarantee. Ninety days from delivery. Open the bottle, finish it, and if you don't see the difference in your dog, email us and we send your money back. Nothing to return. How it works.

What's in it. Every active in the formula is listed on the What's Inside page. If you want the detail behind a specific ingredient, ask. we'd rather answer than have you guess.

Taking it. One dropper a day on food. Giving it with flea, tick and heartworm meds, to puppies or senior dogs, to a dog on pain pills. all fair questions, all answered by a person. How to give it.

Anything your vet would want to know before you ask them. We'll send you the full ingredient list in a format you can hand over.

What we won't do

We won't tell you what's wrong with your dog. We haven't seen his bloodwork, and your vet has. What we can do is tell you exactly what is in the bottle, so that conversation starts with facts instead of a front label.

By post

Rinuvia
29500 Heathercliff Rd, Unit 271
Malibu, CA 90265
United States

Correspondence only. Please don't post bottles back. the guarantee doesn't ask for a return, so there is nothing to send.